Shipping Terms

POLICY AND TERMS

 

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us as before 4:30 pm the day the order was placed, unless you place the order on the weekend. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from doveinity.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it. You must take this up with the United States Postal Service. Doveinity.com does not hold responsibility for package that state are delivered.

Just a reminder that you will receive your order 2-3 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate, though, and doesn’t include weekends or holidays. When your order has been shipped, you will receive am email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refund for packages that state being delivered.

We offer USPS Priority Mail to most domestic locations. Your shipping cost is displayed at point of checkout.

*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order.*

free shipping on orders of $100 or more used code

place an order of $100 or more and enter the code above at the checkout gift cardshipping and handling and taxes do not qualify towards the minimum purchase of $100 free standard shipping and handling available in 48 continuous US states